Canyon Bikes will be in the USA this year via direct sale. Details inside from Canyon.
CANYON IN THE U.S. EXPLAINER
When will bikes be for sale in the US?
Bikes will be available Q3 this year. This is to ensure only MY18 inventory, reducing overlap of model years and streamlining efficiencies.
What kind of staffing will there be in the U.S.? What is progress on hiring these people?
We will have full-time staff in the U.S. for our warehouse and office operations. We will have dedicated US Customer Service staff as this is of top importance to Canyon. Customer service is one of our core functions when entering a new market. We are in the process of filling those positions and will be posting some additional job opportunities shortly.
Where will bikes be assembled?
All Canyon bikes are designed and engineered in Germany. We think “customer first” and in the interest of delivering the best buying experience to consumers who have been waiting the longest of Canyon bikes, we have now decided to go a hybrid way in our supply chain strategy. Some bikes purchased by U.S. customers will be assembled at our stateof-the-art Canyon.Factory in Koblenz, but in the interest of efficiency and to ensure that U.S. riders have the same high level of prompt service as in Europe, we will also be assembling some bikes in Asia, with final touch preparations being handled in the U.S.. Every single bike delivered to a U.S. customer will be pre-assembled and prepared with the same meticulous process and obsessive attention to detail as in our Koblenz facility.
Will there be a service center in the U.S.?
Our Southern California office will function as our U.S. service center, with dedicated staff.
How will Bikes be delivered in the U.S.?
U.S. customers will receive their Canyons exactly in the same manner as Canyon riders around the world, in our custom Canyon Bike Guard box. Bikes are pre-tuned and require almost no assembly, ready-to-ride in under 15 minutes. Bikes that we deliver to media for review are in the same Canyon Bike Guard, so you may have already experienced this. Bikes that are shown as ‘in stock’ on our website will ship within 2 weeks, typically sooner.
The exact timing depends on our volume of orders on any given day, but once an order is placed for an in stock model, final touch is executed and the bike is shipped immediately.
Which Bikes will be available in the US and what will pricing be?
Canyon is all about “democratizing performance” – that is part of our success model and our ever-growing fan base globally. We will make sure to keep this promise to our U.S. customers as well. The majority of bikes offered will be the same as in Europe and pricing will be comparable. Exact stock and pricing is not 100% finalized as we are negotiating with some of our component suppliers in regards to their MY18 offerings.
About Canyon Bicycles
Canyon started life as Radsport Arnold back in 1985. What began as a business run out of founder Roman Arnold’s garage has evolved into one of the bike industry’s leading innovators. Following the success of the first ever Canyon bikes developed in the late 90s, the company changed its name to Canyon Bicycles GmbH in 2002. For years, talented engineers and designers have been drawn to Koblenz, Germany, for the development of an ever-expanding range of road, mountain, triathlon, fitness and urban bikes. Canyon’s technology-first approach focusses on applying the most cutting-edge materials, working together with the world’s best riders and ensuring everything produced delivers the finest quality and performance.
Canyon products are available exclusively via direct sales. For more information, go to www.canyon.com